InterRail Forum

[Peter]

ITALY: BOOK SUPPLEMENTS ONLINE



You can book the supplements of nearly all day and night trains, starting and/or ending in Italy online.



Do it this way:
1) Visit http://www.ferroviedellostato.it/homepage_en.html
2) Fill in your travel data (departure, destination, time, date) - send
3) Select the train you want - continue
4) Fare 1 - Select your fare - chose: GLOBAL PASS
Journey preferences: select the type of cabin/bed/seat you want to book
5) Make the payment



European train schedules: rail-timetable-europe-train-schedule-t1025.html
Official InterRail (only Europeans or persons with a stay longer than 6 months in Europe) passes are available via: http://shop.interrailer.com
Official Eurail (Non-Europeans and persons with a stay less than 6 months in Europe) passes via: http://shop.eurailer.net
IR = traveling with an INTERRAIL or EURAIL pass
FULL FARE = 2nd (1st) class full fare. Limited special offers available: buy them early - up to 3 months in advance - you are fixed on dates then and lost your flexibility.



Update: September 2010

[hedgehogs123]

Does anyone know if the site would charge any extra booking fee's and if so what is the price???

[Peter]

no extra fees... as it is the website of the italian national railway company. for delivery and receiving the reservation just have a look on it as there are different options.

[Hans D]

Hi Peter, it would be great to be able to book the supplements online!
However, I tried a few trains but I did not get the 'Global Pass' fare option.
Do you have to select something special on the site, or is the option only available for a small number of trains?

[Peter]

hi Hans ...
just give me an example. on the first step you search and select the conection you want. on the second you select the option "GLOBAL PASS" and then the type of seat/bed. it should work if free space is available.

[hedgehogs123]

Hi Peter,

Just on the trenitalia website tryin to book supplements/seats whatever you want to call them?
but the problem is i've selected the global pass and it asks for a card number thats 7 numbers long where on the interrail ticket is this info??
Also for 2 people its sayin that it would be 50EUR is that right??

Cheers

[hedgehogs123]

Also if there are two persons travelling you cant select two fares i.e two global passes but u can select 2 passengers and there is only space for one card number how would that work if both people wanted to travel??
would it just mean it was booked in one persons name but with two seats???

[flow]

50€...for what kind of train?

The only 7-digit on my IR passes is my passport/ID number, however it is in the following pattern: A 1234567 1

The problem is I cant select the global fare to further help you.

[hedgehogs123]

it would be for the venice-paris night train (ARTESIA)

If you fill in the departure and arrival destinations it'll let you move to next stage

Thats the problem i got is that UK passport numbers are 9 digits long

however on the ticket itself there is a highlighted section at the bottom with 10 digits the first 3 are zero's then *******
maybe that is the thing they want??

Maybe Peter might be able to shed some light

Cheers guys

[flow]

That's funny, it works now all fine.

The price is right for a six-bed couchette is 25€ per person, that should be fine.

Cant tell anything about the number though.

[hedgehogs123]

cheers mate i can understand that bit its just the number bit because u cant go any further!!

HELP PETER!!!

[Peter]

mmmh... good question ...
I will have to ask someone of the Italian railway company... but it will take a week at least...

[hedgehogs123]

Thanks Peter

Theres no rush on my half we're not going till August but that specific journey would be in Septemeber but we know that this train is one connection we have to get due to ticket expiry and getting to paris to get home the next day.

Thanks alot keep up the brilliant work

[Hans D]

Hi Peter,

Today it worked, I selected an Artestia train from Paris to Milano and could select the Global Pass fare.

I noticed a different problem: for this train I can only select the Home Delivery option, but Trenitalia does not deliver to addresses outside Italy. Ticketless options (e-tickets) can not be selected.

When travelling the other way around, you can use the self-service option and pick up the ticket at a self-service machine.

[Peter]

I had the same problem like you ... maybe they will optimize the system the next months. we hope so... we should open up a topic for "trenitalia software testers".
but better this version they have than no online booking at all. let's say these online booking options will come as well on other railway companies next year... good for us travellers.

[hedgehogs123]

So what is the card number that it asks for??
is it the ten digit code printed on the Interrail ticket that is highlighted but take the 1st 3 zero's off???

[flow]

Cant imagine that since the ten digit numbers on my passes dont have three zeros at the beginning.

[Peter]

I will have to ask someone of the Italian railway company... but it will take a week at least...

I just mentioned it above ... it will take a while. if you are in a hurry, please ask directly at their website - as I am not the service support of Trenitalia.

[hedgehogs123]

sorry just assumed u might of found out seeing as you'd managed to go through the booking process

No rush but thanks Peter

[feliza]

Hi!

Can yo please say, is it obligatory to make reservation Eurostar Italia 9355 date 03/07/2009 from Roma Termini (16:00) to Bari Centrale (20:20) for 15 eur(according to the link)?

We cannot just jump in the train, can we?
Thanks a lot!